NOAH (National Office of Animal Health) is committed to ensuring your privacy is respected and protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We have legal obligations to use your personal information in line with applicable laws.
The data controller is the National Office of Animal Health, a company with Registration Number 2145809 and its registered address at 3 Crossfield Chambers, Gladbeck Way, Enfield, Middlesex EN2 7HF.
NOAH may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
By visiting www.noah.co.uk or by providing us with any personal data you are accepting and consenting to the practices described in this privacy statement and other documents referred to it in it.
Please read the following carefully so you can understand:
What our policies and practices are regarding your personal data;
WHO WE ARE
The National Office of Animal Health represents the UK animal medicine industry whose aim is to promote the benefits of safe, effective, quality medicines for the health and welfare of all animals.
We don’t and promise not to sell or swap any details that our subscribers provide to us with any other organisation or third party other than our suppliers (see below the arrangements we have in place with those suppliers). We respect your privacy and value your support and interest and the work that you may do with us.
Please read this privacy statement to understand how we use your personal data.
HOW DO WE COLLECT INFORMATION?
We may collect and process the following data about you:
Information you give us
For general guests to our website the information gathered is anonymous, we can capture technical information, including the internet protocol (IP) address used to connect your computer to the Internet, browser type and version, browser plug-in types and versions, operating system and platform. Information about your visit, including the full URL, clickstream to, through from our site (including date and time), information you viewed or searched for, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
WHAT INFORMATION WE COLLECT
We may collect the following information:
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We use information held about you in the following ways:
For other people with whom we work
Where we work with other organisations with whom we engage or wish to engage, to provide you with information about our work or our activities and to invite you to work with us.
All people with whom we engage
The following purposes are relevant to all with whom we engage:
Where possible we use aggregated or anonymous information which does not identify individual visitors to our websites.
We do not usually collect “sensitive personal data” unless there is a clear reason for doing so, to ensure we provide appropriate facilities for you to be able to participate in an event/function.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
WILL YOU BE CONTACTED FOR MARKETING PURPOSES?
Email and other electronic channels: We will only contact you for marketing purposes by email or other electronic means such as SMS and social media if you have agreed to be contacted for these purposes. We shall continue to contact you unless you tell us otherwise.
Telephone: We will only contact you for marketing purposes by telephone if you have agreed to be contacted for these purposes and only on a number you provided to us for these purposes and have not opted out from receiving such communications. We screen against TPS and will only contact individuals who are registered with TPS by telephone if they have expressly consented to being contacted. Please contact us if you prefer not to be contacted by telephone specifying the number or numbers that you wish not to be contacted on.
Post: Where you have provided your postal address we may send you correspondence by post about our work unless you have told us that you do not wish to receive such information by post.
If you are working for an organisation with whom we work or wish to work, what will we contact you about?
We may contact you by email or other electronic and post means to continue or commence our engagement with you. In certain circumstances, we may rely on the fact that you have provided your contact details to us, for example, by giving us your contact details or where we find your contact details on any public directory and if we do this it will only be for the purposes connected with your role at the organisation for whom you work. Please also see above regarding who we will share your data with.
LEGAL BASIS FOR PROCESSING YOUR DATA
Where you provide your contact details (ie postal address, email and/or mobile telephone number) to us and signify that you consent to us contacting you.
In some limited cases, for example, when you provide your business card to us we will retain and use your contact details on the basis that we treat this as your consent to us processing your data in this way unless you have informed us or inform us at any time that you do not wish to hear from us in this way. Please see the information below under the heading called “Contacting Us” if you wish to change the way in which we contact you or to ask us to cease contacting you.
We also rely on the legitimate interest legal basis for some processing, which applies to the following:
DISCLOSURE OF YOUR INFORMATION
We will only use your information within NOAH for the purpose or purposes for which that information was obtained. We may share your information with selected third parties such as suppliers including printers and mailing houses and sub-contractors for the performance of any contract we enter into with them or you. We require such suppliers and any third party that processes data on our behalf to sign a legally binding contract that requires them to comply strictly with our instructions on how they may use your data and which requires them to comply with data protection law.
We will keep your information confidential except if:
WHERE WE STORE YOUR PERSONAL DATA
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We are also on the Data Protection Register.
All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Although we take appropriate measures to protect your personal data, the transmission of information via the Internet is never completely secure, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We regularly run tests, including commissioning third parties to run those tests that check the security of our systems.
We will ensure:
Your debit and credit card information:
If you use your credit or debit card to buy something or pay for a registration online or over the phone, we will ensure that this is done securely and in accordance with the Payment Card Industry Security Standard. Find out more about PCI DSS standards.
We do not store credit or debit card details following the completion of your transaction. All card details and validation codes are securely destroyed once the payment has been processed. Only staff authorised and trained to process payments will be able to see your card details.
HOW LONG WILL YOU KEEP MY PERSONAL INFORMATION?
We will hold your personal information on our systems for as long as is necessary for NOAH’s relevant activity and in accordance with applicable legal requirements and tax and accounting rules, e.g. we will keep a record of financial transactions for at least seven years.
For those individuals working for other organisations we will retain your data for as long as we have a working relationship with you at that organisation or any other organisation which is engaged in work which is relevant to our activities. Where your data is no longer required we will ensure that it is disposed of securely.
We will only contact you according to your preferences that you have chosen, you can request to be removed at anytime.
Where you contribute material to us, e.g. in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of collection.
Hyperlinks on this website:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. For further information about how you can obtain that information please refer to the paragraph below ‘Subject Rights’ and www.ico.org.uk/for-the-public.
If you wish to contact us either to obtain information about our work, to amend your preferences or to stop us sending you information about our work and activities, please contact us:
CHANGES TO OUR PRIVACY STATEMENT
Any changes we may make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you by email or post. Please check back frequently to see any updates or changes to our privacy statement.
SUBJECT ACCESS RIGHTS
An individual has the right, subject to certain exemptions, to access the personal information that an organisation holds about them. Accessing personal data in this way is known as making a subject access request.
Upon your request we will delete, destroy or return Personal Data and copies thereof to you unless required by Applicable Law to store the Personal Data.
COMPLAINTS AND COMPLIMENTS
If you have any queries about this privacy statement please contact NOAH directly.
If you wish to make a compliant about how we use your information, please contact us at firstname.lastname@example.org and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website (https://ico.org.uk/concerns/)