Terms & Conditions

This site is provided by NOAH (the National Office of Animal Health). By using this site you accept in full our Terms and Conditions from your very first visit. NOAH reserves the right to change these Terms and Conditions at any time by posting changes online, so please check back here from time to time. If you continue to use this site after these changes are made, this will be taken as your acceptance of the changes.

The site does not provide specific veterinary advice and is not a substitute for veterinary or other pet health professional consultation.  Any information provided either as site content or in response to a query should not be used for diagnosing or treating a veterinary problem. If you believe your pet may be sick or injured you should consult your own vet and you are advised to seek the specific advice and services of other appropriate pet care professionals in respect of other issues. If you submit a question to this site this should not take the place of individual expert advice, such as from your veterinary surgeon. We will endeavour to respond to you individually within a reasonable time but will not guarantee this. Information you send as a query may be used as the basis for a future feature to help other pet owners, but you will not be identifiable in this article. By submitting a query, you agree that this may happen.

Any comments you make on the site may be made public. So any data, questions, comments, suggestions or the like, is, and will be treated as, non-confidential and non-proprietary information. Please do not do anything to show your identity, nor your age (particularly if you are under 18). We are a friendly site looking to help pet owners of all ages, so please think before you post any comment.   

We have spent a lot of time putting together the content on this site, and will be adding to it in the future. We are happy for content to be copied for your own personal use and also for our content to be used or linked to for back-up advice purposes by businesses (eg veterinary practice websites), provided authorisation has been granted.  We would appreciate an acknowledgement as a source of the material. We will do our best to ensure changes to the site do not affect the sites of users linking to us or using our content, but cannot guarantee it.

NOAH does not endorse any other organisations, products, websites or services mentioned or linked to in or from this site unless we specifically say so. We shall not be liable for the accuracy, quality or completeness of any information or advice provided by these organisations. The links included from this site are for users’ convenience, and we cannot guarantee their functionality, nor the accuracy or content of the sites we link to.

If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material, then the latter shall prevail. You agree to use this site only for lawful purposes, and not to infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

You are granted access to these pages conditional upon your agreement to indemnify NOAH and not to hold it liable in any way for the results of any action you may take based on the material the site contains.

NOAH takes precautions to ensure the smooth running and reliability of the site but does not guarantee that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

Every effort has been made to obtain consent from anyone whose photographs are reproduced on this website, or to have obtained them from an open source. If you, or anyone you know, has their photograph included on our site without your or their permission, please contact us and we will remove the photograph if requested.

The infirmation contained in this website is applicable in the UK. Other countires may have different regualtions. If you are visiting this website from outside the UK, you are advised to check locally for information specific to your own country.

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.